FAQ Coconut Charcoal Briquettes
How to order charcoal briquettes?

First, let us know your offer letter or requirements to our whatsap +31621982660 

Second, We quote according to your offer letter or requirements.

Third, both parties make sales contract

Fourth, customer confirms the samples and places deposit 50% for formal order and last 50% paid when bill of lading/air way bill release, or payment method based on sales contract.

Fifth, then, we will arrange the production based on your request.

Can we get your samples?

Yes, sample is absolutely free, but you just need pay freight cost to your destination.

What about the lead time?

Production of charcoal briquettes takes 7 days to fill in a 20ft container. 

Do you have any minimal of order quantity for Briquettes charcoal?

Minimal order of briquettes charcoal coconut is 1×20” (18 MT)

What is the payment terms?

T/T (50% Down Payment), (50% After scan BL) & LC. We only accept L/C for the volume of more than 10 containers of briquettes charcoal.

Can we visit your factory?

Yes, please come and visit our briquettes charcoal factory in Semarang, Indonesia. Let us know the date and time of your arrival and we will pick up you at the airport in Semarang or Jogjakarta. We send you our car to bring you and show you our production process. It takes about 3 hours drive from the airport to our charcoal factory.